you recently raised a dispute via Paypal, as your Promixx mixer was damaged in transit by Australia Post.
Q: Was the first response by Peak Supplements received within an adequate time-frame?
A: Yes, the response was relatively quick.
Q: Was the Paypal dispute resolution process easy or hard to complete?
A: The PayPal dispute website could be more user friendly and look better (it’s different to the main login) but nonetheless it does its job. The process is a bit lengthy but works well.
Q: Did you eventually receive a replacement product/ cash reimbursement?
A: Yes, I received a replacement and reimbursement for the return shipping.
Q: Were you satisfied with the overall outcome of the dispute resolution process?
A: The dispute was resolved satisfactory but it did take a week to sort some things out.
Q: Would you use Paypal again for purchasing goods online?
A: Definitely, PayPal protected my purchase and gave me insurance for my purchase. It gives me confidence when shopping online.
Thanks for your time.